FAQ
よくある質問
Answers for MoyoMap (public maps and the investigation workspace), credits, Moyo Scans, and software licensing.
MoyoMap とは何ですか？
MoyoMap is a workspace for turning AI answers into a living claim map. Anyone can browse the public catalog. Members can fork a public map into their own workspace, scan a topic, and classify what models find. Team uses for research, consulting, competitive intelligence, and due diligence are on the solutions page.
サインインせずに何ができますか？
どなたでも公開カタログを閲覧し、マップを開いて、主張、引用、来歴、ディスカッションを読むことができます。投票、フォーク、コメント、またはマップの作成を行うには、無料のメンバーアカウントが必要です。
メンバーになるにはどうすればよいですか？
Sign in or create an account on the login page. Membership is open. New members receive 10 free intro credits once. Every member also gets 20 free public-contribution credits each calendar month. Lasting credits are $1 each. You do not need an account to buy a Moyo Scan.
メンバーになると何が利用できますか？
メンバーは、トピックのスキャン、プライベートマップの保持、公開マップのフォーク、投票やディスカッション、クレームラベルの提案や適用、閲覧者の招待、所有するマップの公開、レポートの作成が可能です。新規アカウントには初回限定で10 free intro creditsが付与されます。
MoyoMapクレジットの料金はいくらですか？
Credits are $1 each. Every member gets 20 free public-contribution credits each calendar month, used first for scan, expand, investigate, and import-organize on public maps. After that quota, those actions cost 1 credit, or 0 credits when every selected model uses your API keys. Private maps cost 5 credits per retrieval action, or 0 on the same bring-your-own-keys rule. Unlisted maps cost 1 credit per action from your lasting balance: they do not draw the monthly quota. A report always uses lasting credits (1 on a public or unlisted map, 5 on a private map) and is not covered by your keys or the monthly quota. Investigating several claims in one request spends one action per claim. Extra models and languages change retrieval cost. Browsing, labeling, voting, forking, publishing, and a plain graph import do not spend credits. Buy packs of 10, 50, or 100 from the workspace or account page via Stripe Checkout.
クレジットの代わりに独自のAPIキーを使用できますか？
Yes, for retrieval. Save provider keys on your account. Topic scans, expansions, and investigations spend 0 credits when every selected model is billed to those keys, including public contribution after the monthly quota. Import-organize is not covered: on a public map it uses the monthly quota first, then lasting credits; on a private map it always uses credits. Reports always use credits. Both run on Moyo’s Vertex pipeline. Mixing your keys with Moyo’s keys on the same scan is not allowed.
マップを公開するとどうなりますか？
公開すると、コントリビューター規約に基づいてマップが公開カタログに配置されます。他のユーザーが閲覧でき、メンバーはフォーク、投票、ディスカッションを行うことができます。公開マップに適用したラベルは、商用研究コーパスに含まれる場合があります。プライベートマップおよびエンタープライズ専用マップはそのコーパスから除外されます。
How is MoyoMap different from a Moyo Scan?
A Moyo Scan ($495 per target) is a delivered outside-in package. MoyoMap is the productivity workspace where you turn ChatGPT, Claude, and other model answers into a map you can keep organizing, sharing, and growing.
MoyoはDLPとどう違うのですか？
DLPはネットワークから流出するファイルやパターンを監視します。マップやスキャンは、特定の単一ドキュメントが漏洩していない場合でも、モデルが公開情報から何を組み立てられるかを調べます。
Moyo はペネトレーションテストとどう違うのですか？
ペネトレーションテストはシステムが侵入可能かどうかを検証します。私たちは、モデルが侵害なしに公開情報（または承認済みの対象範囲内の内部情報）ソースを用いて機密性の高い事実を推論できるかどうかを検証します。これは自社の情報露出だけでなく、公開情報から競合他社、敵対勢力、または対抗相手について何がすでに判明しているかを探ることも可能です。
競合他社、敵対勢力、または対抗相手に対して Moyo を利用できますか？
はい。外部起点（アウトサイドイン）の調査は公開情報ソースのみを使用します。調査したい組織（自社、ライバル企業、脅威アクター、政治的な対抗相手など）を指定してください。プライベートシステムへのアクセスや機密ファイルの受領は行いません。リクエストを送信することで、その組織に対する公開情報ソースでの調査を依頼する権利を有していることを確認したものとみなされます。
Do you access our internal systems for a Moyo Scan?
No. A Moyo Scan is outside-in, public sources only. White-box work needs written authorization and an agreed scope.
契約当事者は誰になりますか？
Moyo は SenTeGuard Inc の製品です。契約、請求書、法的義務は独立した Moyo 企業ではなく、SenTeGuard Inc との間で交わされます。
返金保証はありますか？
Yes for Moyo Scan purchases ($495 per target), including earlier Exposure Data, Exposure Snapshot, and Basis Report purchases made through this site. If you are not satisfied, contact us within 14 days of delivery for a full refund. You can also cancel for a full refund before research starts. Credit packs, software licenses, and quoted custom or red-team work are not covered by that guarantee. Purchased MoyoMap credits do not expire. Unused purchased credits are not refunded in cash, except where the law requires a refund of an unused prepaid amount. Introductory credits have no cash value. A failed action returns its credits. Credits spent on an action that completes are not refunded.
信頼度（Confidence）と機密性（Sensitivity）は何を意味しますか？
Both are ranks from 1 to 5, not probabilities. Confidence is how clearly the evidence shows the model actually stated the finding. Sensitivity ranks how high-stakes the disclosure would be if the finding is right: policy, brand, privacy, safety, or proprietary exposure. Agreement across models is corroboration, not confidence.
これはOSINTのリブランドですか？
OSINTは入力の一部です。MoyoMapやMoyo Scanは、その入力を単なる雑多なダンプではなく、読解可能な主張や調査結果へと変換します。
スキャンで何が見つかるか確認するにはどうすればよいですか？
Open a public map and read it with no account. A sample one-pager of a finished competitive scan is on the competitive intelligence page. To scan a topic into an editable map, join MoyoMap and use the workspace. A delivered Moyo Scan is $495 per target and does not require a MoyoMap account.
How do I read a Moyo Scan?
A Moyo Scan returns sourced findings, inference paths, and recommended follow-up questions. Sensitivity 1–5 ranks stakes, not the chance a claim is true. Status labels describe how findings sit against each other: corroborated, contested, outlier, unvalidated inference, and model-specific. Corroborated means models agree. It does not mean the claim is true.
レポートを購入する代わりにMoyoのライセンスを取得できますか？
Yes. SenTeGuard Inc licenses the software for organizations that want to run maps and scans under their own operational control. Licensing covers deployment model and targets in a written agreement. A Moyo Scan, Research Team, custom work, and MoyoMap credits remain available if you prefer hosted delivery.
ソフトウェアライセンスには当社のシステムへのホワイトボックスアクセスが含まれますか？
デフォルトでは含まれません。ライセンスはソフトウェアの運用を許可するものです。社内コーパス、RAGシステム、その他の非公開領域の分析には、お客様自身でツールを実行する場合でも弊社にご依頼いただく場合でも、お客様の承認と合意されたスコープが引き続き必要となります。
What does not spend MoyoMap credits?
Browsing public maps, reading claims, citations, and discussion, and a plain graph import without organize are free. With a member account, labeling, voting, forking, and publishing or unpublishing a map you own are also free. Public scan, expand, investigate, and import-organize are free until this month’s 20-credit quota is used.
Who can see a map?
A public map is in the catalog. Anyone can read it, including claims, citations, and discussion. An unlisted map is not in the catalog; anyone with the link can read it, and no account is required to open that link. A private map stays with its owners and the people they invite. Co-owners can edit. View-only collaborators can read and recommend changes once they sign in. New workspace maps start private.
Do you train models on my scans or private maps?
No. SenTeGuard Inc does not use Moyo Scan inputs, model outputs, or report files, or a private MoyoMap workspace, to train our models or to build a shared training corpus. A map you choose to publish is different: contributor terms version 1.2 and later allow that public map and its review labels to be used to evaluate, train, and fine-tune models we operate. Maps still under an earlier version are not covered by that clause. Prompts are sent to commercial AI providers so the scan can run. We do not send card numbers to those providers.
How do extra models and languages change the credit cost?
On a public map, the first 3 retrieval models are included in the base of 1 credit. Each model beyond that adds 1 credit. Each extra retrieval language multiplies that total, and the monthly quota is spent against the total, not the base. English is already included, so it does not add a multiplier. On a private map, the base is 5 credits for the first model, each further model adds 1 credit, and extra languages multiply the total. Unlisted maps stay at 1 credit per action with no model or language multiplier. When every selected model uses your API keys, retrieval is 0 credits.
What is Research Team?
Research Team is recurring coverage, from $1,500 per month: repeat scans, monitoring and deltas, shared projects, and higher volume. A Moyo Scan remains the one-target, self-serve starting point at $495. Custom and white-label work, including API access, is quoted separately.
Can a public map be taken down?
The owner can unpublish from the sharing controls. That removes the map from the catalog and stops it from being added to future database deliveries. An owner unpublishing their own map does not delete forks, and it does not recall copies already delivered. If SenTeGuard Inc removes a map because it breached the terms, forks of that map are removed too, including private copies and forks of those forks. Send removal requests through the contact form.
How long can I open a Moyo Scan?
The hosted link and password stay available for 7 days after the link is created. After that the link stops working. Public sample reports we publish ourselves are not on that timer. Order and payment records are kept for receipts, support, and accounting.