FAQ
常见问题
Answers for MoyoMap (public maps and the investigation workspace), credits, Moyo Scans, and software licensing.
什么是 MoyoMap？
MoyoMap is a workspace for turning AI answers into a living claim map. Anyone can browse the public catalog. Members can fork a public map into their own workspace, scan a topic, and classify what models find. Team uses for research, consulting, competitive intelligence, and due diligence are on the solutions page.
我该如何成为会员？
Sign in or create an account on the login page. Membership is open. New members receive 10 free intro credits once. Every member also gets 20 free public-contribution credits each calendar month. Lasting credits are $1 each. You do not need an account to buy a Moyo Scan.
会员可以获得什么权益？
会员可以扫描主题、保留私有图谱、复刻公开图谱、投票和讨论、建议或应用主张标签、邀请查看者、发布自己拥有的图谱以及生成报告。新账户注册即赠 10 free intro credits（一次性）。
MoyoMap 积分的价格是多少？
Credits are $1 each. Every member gets 20 free public-contribution credits each calendar month, used first for scan, expand, investigate, and import-organize on public maps. After that quota, those actions cost 1 credit, or 0 credits when every selected model uses your API keys. Private maps cost 5 credits per retrieval action, or 0 on the same bring-your-own-keys rule. Unlisted maps cost 1 credit per action from your lasting balance: they do not draw the monthly quota. A report always uses lasting credits (1 on a public or unlisted map, 5 on a private map) and is not covered by your keys or the monthly quota. Investigating several claims in one request spends one action per claim. Extra models and languages change retrieval cost. Browsing, labeling, voting, forking, publishing, and a plain graph import do not spend credits. Buy packs of 10, 50, or 100 from the workspace or account page via Stripe Checkout.
我可以使用自己的 API 密钥代替积分吗？
Yes, for retrieval. Save provider keys on your account. Topic scans, expansions, and investigations spend 0 credits when every selected model is billed to those keys, including public contribution after the monthly quota. Import-organize is not covered: on a public map it uses the monthly quota first, then lasting credits; on a private map it always uses credits. Reports always use credits. Both run on Moyo’s Vertex pipeline. Mixing your keys with Moyo’s keys on the same scan is not allowed.
发布图谱后会发生什么？
发布图谱会根据贡献者条款将其放入公开目录。其他人可以阅读；会员可以复刻、投票和讨论。您在公开图谱上添加的标签可能会被纳入商业研究语料库。私有图谱和企业专属图谱不包含在该语料库中。
How is MoyoMap different from a Moyo Scan?
A Moyo Scan ($495 per target) is a delivered outside-in package. MoyoMap is the productivity workspace where you turn ChatGPT, Claude, and other model answers into a map you can keep organizing, sharing, and growing.
Moyo 与 DLP 有何不同？
DLP 监控离开网络的文件和模式。而图谱或扫描关注的是大模型能否从公开信息中拼凑出敏感内容，即使没有任何单个文件发生泄漏。
Moyo 与渗透测试有何不同？
渗透测试关注系统是否会被攻破。我们则探究模型是否可以在不发生系统入侵的情况下，仅通过公开来源（或经授权范围内的内部来源）推断出敏感事实。这既可以是您自身的风险暴露，也可以是公开来源已揭示的关于竞争对手、敌手或对手方的信息。
我可以在竞争对手、敌手或对手方身上使用 Moyo 吗？
可以。由外向内的工作方式仅使用公开来源。只需指定您希望调查的机构：您自己的机构、竞争对手、威胁主体或政治对手。我们不会访问私有系统，也不接收机密文件。提交请求即代表您确认有权申请对该机构进行公开来源核查。
Do you access our internal systems for a Moyo Scan?
No. A Moyo Scan is outside-in, public sources only. White-box work needs written authorization and an agreed scope.
合同签约方是谁？
Moyo 是 SenTeGuard Inc 旗下的产品。合同、发票和法律义务均由 SenTeGuard Inc 承担，而非单独的 Moyo 公司。
是否有退款保证？
Yes for Moyo Scan purchases ($495 per target), including earlier Exposure Data, Exposure Snapshot, and Basis Report purchases made through this site. If you are not satisfied, contact us within 14 days of delivery for a full refund. You can also cancel for a full refund before research starts. Credit packs, software licenses, and quoted custom or red-team work are not covered by that guarantee. Purchased MoyoMap credits do not expire. Unused purchased credits are not refunded in cash, except where the law requires a refund of an unused prepaid amount. Introductory credits have no cash value. A failed action returns its credits. Credits spent on an action that completes are not refunded.
置信度和敏感度分别代表什么？
Both are ranks from 1 to 5, not probabilities. Confidence is how clearly the evidence shows the model actually stated the finding. Sensitivity ranks how high-stakes the disclosure would be if the finding is right: policy, brand, privacy, safety, or proprietary exposure. Agreement across models is corroboration, not confidence.
我如何查看扫描会发现什么内容？
Open a public map and read it with no account. A sample one-pager of a finished competitive scan is on the competitive intelligence page. To scan a topic into an editable map, join MoyoMap and use the workspace. A delivered Moyo Scan is $495 per target and does not require a MoyoMap account.
How do I read a Moyo Scan?
A Moyo Scan returns sourced findings, inference paths, and recommended follow-up questions. Sensitivity 1–5 ranks stakes, not the chance a claim is true. Status labels describe how findings sit against each other: corroborated, contested, outlier, unvalidated inference, and model-specific. Corroborated means models agree. It does not mean the claim is true.
我们可以购买 Moyo 的软件许可而不是购买报告吗？
Yes. SenTeGuard Inc licenses the software for organizations that want to run maps and scans under their own operational control. Licensing covers deployment model and targets in a written agreement. A Moyo Scan, Research Team, custom work, and MoyoMap credits remain available if you prefer hosted delivery.
软件许可是否包含对我们系统的白盒访问权限？
默认情况下不包含。软件许可允许您运行该软件。但无论是由您自行运行该工具还是委托我们，分析内部语料库、RAG 系统或其他非公开受攻击面均需要您的授权并商定明确的范围。
What does not spend MoyoMap credits?
Browsing public maps, reading claims, citations, and discussion, and a plain graph import without organize are free. With a member account, labeling, voting, forking, and publishing or unpublishing a map you own are also free. Public scan, expand, investigate, and import-organize are free until this month’s 20-credit quota is used.
Who can see a map?
A public map is in the catalog. Anyone can read it, including claims, citations, and discussion. An unlisted map is not in the catalog; anyone with the link can read it, and no account is required to open that link. A private map stays with its owners and the people they invite. Co-owners can edit. View-only collaborators can read and recommend changes once they sign in. New workspace maps start private.
Do you train models on my scans or private maps?
No. SenTeGuard Inc does not use Moyo Scan inputs, model outputs, or report files, or a private MoyoMap workspace, to train our models or to build a shared training corpus. A map you choose to publish is different: contributor terms version 1.2 and later allow that public map and its review labels to be used to evaluate, train, and fine-tune models we operate. Maps still under an earlier version are not covered by that clause. Prompts are sent to commercial AI providers so the scan can run. We do not send card numbers to those providers.
How do extra models and languages change the credit cost?
On a public map, the first 3 retrieval models are included in the base of 1 credit. Each model beyond that adds 1 credit. Each extra retrieval language multiplies that total, and the monthly quota is spent against the total, not the base. English is already included, so it does not add a multiplier. On a private map, the base is 5 credits for the first model, each further model adds 1 credit, and extra languages multiply the total. Unlisted maps stay at 1 credit per action with no model or language multiplier. When every selected model uses your API keys, retrieval is 0 credits.
What is Research Team?
Research Team is recurring coverage, from $1,500 per month: repeat scans, monitoring and deltas, shared projects, and higher volume. A Moyo Scan remains the one-target, self-serve starting point at $495. Custom and white-label work, including API access, is quoted separately.
Can a public map be taken down?
The owner can unpublish from the sharing controls. That removes the map from the catalog and stops it from being added to future database deliveries. An owner unpublishing their own map does not delete forks, and it does not recall copies already delivered. If SenTeGuard Inc removes a map because it breached the terms, forks of that map are removed too, including private copies and forks of those forks. Send removal requests through the contact form.
How long can I open a Moyo Scan?
The hosted link and password stay available for 7 days after the link is created. After that the link stops working. Public sample reports we publish ourselves are not on that timer. Order and payment records are kept for receipts, support, and accounting.