FAQ
자주 묻는 질문
Answers for MoyoMap (public maps and the investigation workspace), credits, Moyo Scans, and software licensing.
MoyoMap이란 무엇인가요?
MoyoMap is a workspace for turning AI answers into a living claim map. Anyone can browse the public catalog. Members can fork a public map into their own workspace, scan a topic, and classify what models find. Team uses for research, consulting, competitive intelligence, and due diligence are on the solutions page.
로그인하지 않고 무엇을 할 수 있나요?
누구나 공개 카탈로그를 탐색하고, 맵을 열어 주장, 인용, 출처 및 토론을 읽을 수 있습니다. 투표, 포크, 댓글 작성 또는 맵 생성을 하려면 무료 회원 계정이 필요합니다.
어떻게 회원이 될 수 있나요?
Sign in or create an account on the login page. Membership is open. New members receive 10 free intro credits once. Every member also gets 20 free public-contribution credits each calendar month. Lasting credits are $1 each. You do not need an account to buy a Moyo Scan.
회원에게는 어떤 혜택이 주어지나요?
회원은 주제 스캔, 비공개 맵 보관, 공개 맵 포크, 투표 및 토론, 주장 레이블 제안 또는 적용, 뷰어 초대, 소유한 맵 게시, 보고서 생성을 할 수 있습니다. 신규 계정에는 10 free intro credits이(가) 1회 제공됩니다.
MoyoMap 크레딧 가격은 얼마인가요?
Credits are $1 each. Every member gets 20 free public-contribution credits each calendar month, used first for scan, expand, investigate, and import-organize on public maps. After that quota, those actions cost 1 credit, or 0 credits when every selected model uses your API keys. Private maps cost 5 credits per retrieval action, or 0 on the same bring-your-own-keys rule. Unlisted maps cost 1 credit per action from your lasting balance: they do not draw the monthly quota. A report always uses lasting credits (1 on a public or unlisted map, 5 on a private map) and is not covered by your keys or the monthly quota. Investigating several claims in one request spends one action per claim. Extra models and languages change retrieval cost. Browsing, labeling, voting, forking, publishing, and a plain graph import do not spend credits. Buy packs of 10, 50, or 100 from the workspace or account page via Stripe Checkout.
크레딧 대신 자체 API 키를 사용할 수 있나요?
Yes, for retrieval. Save provider keys on your account. Topic scans, expansions, and investigations spend 0 credits when every selected model is billed to those keys, including public contribution after the monthly quota. Import-organize is not covered: on a public map it uses the monthly quota first, then lasting credits; on a private map it always uses credits. Reports always use credits. Both run on Moyo’s Vertex pipeline. Mixing your keys with Moyo’s keys on the same scan is not allowed.
맵을 게시하면 어떻게 되나요?
게시하면 기여자 약관에 따라 맵이 공개 카탈로그에 등록됩니다. 다른 사용자가 읽을 수 있으며, 회원은 포크, 투표, 토론할 수 있습니다. 공개 맵에 적용한 레이블은 상업적 연구 코퍼스에 포함될 수 있습니다. 비공개 및 엔터프라이즈 전용 맵은 해당 코퍼스에서 제외됩니다.
How is MoyoMap different from a Moyo Scan?
A Moyo Scan ($495 per target) is a delivered outside-in package. MoyoMap is the productivity workspace where you turn ChatGPT, Claude, and other model answers into a map you can keep organizing, sharing, and growing.
Moyo은(는) DLP와 어떻게 다른가요?
DLP는 네트워크 외부로 유출되는 파일과 패턴을 감시합니다. 맵이나 스캔은 단일 문서의 유출이 없더라도 모델이 공개된 정보로부터 무엇을 조합해 낼 수 있는지를 분석합니다.
Moyo은 모의 침투 테스트와 어떻게 다른가요?
모의 침투 테스트(Pen test)는 시스템이 침해될 수 있는지를 묻습니다. 당사는 공개된 소스(또는 승인된 경우 범위 내 내부 소스)를 사용하여 침해 없이도 모델이 민감한 사실을 추론해낼 수 있는지를 묻습니다. 이는 귀사 자체의 노출 정보일 수도 있고, 공개 소스가 경쟁사, 적대 세력 또는 상대방에 대해 이미 드러내고 있는 내용일 수도 있습니다.
경쟁사, 적대 세력 또는 상대방에 대해 Moyo을 사용할 수 있나요?
네. 외부 관점(Outside-in) 작업은 공개 소스만을 사용합니다. 조사를 원하는 조직의 이름을 지정하십시오: 귀사, 경쟁사, 위협 행위자 또는 정치적 상대방 등 무엇이든 가능합니다. 당사는 비공개 시스템에 접근하거나 기밀 파일을 받지 않습니다. 요청을 제출하면 해당 조직에 대한 공개 소스 확인을 요청할 권한이 있음을 확인하는 것으로 간주됩니다.
Do you access our internal systems for a Moyo Scan?
No. A Moyo Scan is outside-in, public sources only. White-box work needs written authorization and an agreed scope.
계약 당사자는 누구인가요?
Moyo은 SenTeGuard Inc의 제품입니다. 계약, 인보이스 및 법적 의무는 별도의 Moyo 회사가 아닌 SenTeGuard Inc과 체결됩니다.
환불 보장 정책이 있나요?
Yes for Moyo Scan purchases ($495 per target), including earlier Exposure Data, Exposure Snapshot, and Basis Report purchases made through this site. If you are not satisfied, contact us within 14 days of delivery for a full refund. You can also cancel for a full refund before research starts. Credit packs, software licenses, and quoted custom or red-team work are not covered by that guarantee. Purchased MoyoMap credits do not expire. Unused purchased credits are not refunded in cash, except where the law requires a refund of an unused prepaid amount. Introductory credits have no cash value. A failed action returns its credits. Credits spent on an action that completes are not refunded.
신뢰도와 민감도는 무엇을 의미하나요?
Both are ranks from 1 to 5, not probabilities. Confidence is how clearly the evidence shows the model actually stated the finding. Sensitivity ranks how high-stakes the disclosure would be if the finding is right: policy, brand, privacy, safety, or proprietary exposure. Agreement across models is corroboration, not confidence.
이것은 단순히 OSINT의 브랜드를 바꾼 것인가요?
OSINT는 입력의 일부일 뿐입니다. MoyoMap이나 Moyo Scan은 해당 입력을 단순한 데이터 덤프가 아닌, 직접 읽고 검토할 수 있는 주장 및 조사 결과로 변환합니다.
스캔을 통해 무엇을 찾을 수 있는지 어떻게 확인하나요?
Open a public map and read it with no account. A sample one-pager of a finished competitive scan is on the competitive intelligence page. To scan a topic into an editable map, join MoyoMap and use the workspace. A delivered Moyo Scan is $495 per target and does not require a MoyoMap account.
How do I read a Moyo Scan?
A Moyo Scan returns sourced findings, inference paths, and recommended follow-up questions. Sensitivity 1–5 ranks stakes, not the chance a claim is true. Status labels describe how findings sit against each other: corroborated, contested, outlier, unvalidated inference, and model-specific. Corroborated means models agree. It does not mean the claim is true.
보고서를 구매하는 대신 Moyo 라이선스를 취득할 수 있나요?
Yes. SenTeGuard Inc licenses the software for organizations that want to run maps and scans under their own operational control. Licensing covers deployment model and targets in a written agreement. A Moyo Scan, Research Team, custom work, and MoyoMap credits remain available if you prefer hosted delivery.
소프트웨어 라이선스에 당사 시스템에 대한 화이트박스 접근 권한이 포함되어 있나요?
기본적으로는 포함되지 않습니다. 라이선스는 소프트웨어를 직접 운영할 수 있는 권한을 제공합니다. 귀사에서 도구를 직접 실행하든 당사에 의뢰하든, 내부 코퍼스, RAG 시스템 또는 기타 비공개 영역을 분석하려면 여전히 귀사의 승인과 합의된 범위가 필요합니다.
What does not spend MoyoMap credits?
Browsing public maps, reading claims, citations, and discussion, and a plain graph import without organize are free. With a member account, labeling, voting, forking, and publishing or unpublishing a map you own are also free. Public scan, expand, investigate, and import-organize are free until this month’s 20-credit quota is used.
Who can see a map?
A public map is in the catalog. Anyone can read it, including claims, citations, and discussion. An unlisted map is not in the catalog; anyone with the link can read it, and no account is required to open that link. A private map stays with its owners and the people they invite. Co-owners can edit. View-only collaborators can read and recommend changes once they sign in. New workspace maps start private.
Do you train models on my scans or private maps?
No. SenTeGuard Inc does not use Moyo Scan inputs, model outputs, or report files, or a private MoyoMap workspace, to train our models or to build a shared training corpus. A map you choose to publish is different: contributor terms version 1.2 and later allow that public map and its review labels to be used to evaluate, train, and fine-tune models we operate. Maps still under an earlier version are not covered by that clause. Prompts are sent to commercial AI providers so the scan can run. We do not send card numbers to those providers.
How do extra models and languages change the credit cost?
On a public map, the first 3 retrieval models are included in the base of 1 credit. Each model beyond that adds 1 credit. Each extra retrieval language multiplies that total, and the monthly quota is spent against the total, not the base. English is already included, so it does not add a multiplier. On a private map, the base is 5 credits for the first model, each further model adds 1 credit, and extra languages multiply the total. Unlisted maps stay at 1 credit per action with no model or language multiplier. When every selected model uses your API keys, retrieval is 0 credits.
What is Research Team?
Research Team is recurring coverage, from $1,500 per month: repeat scans, monitoring and deltas, shared projects, and higher volume. A Moyo Scan remains the one-target, self-serve starting point at $495. Custom and white-label work, including API access, is quoted separately.
Can a public map be taken down?
The owner can unpublish from the sharing controls. That removes the map from the catalog and stops it from being added to future database deliveries. An owner unpublishing their own map does not delete forks, and it does not recall copies already delivered. If SenTeGuard Inc removes a map because it breached the terms, forks of that map are removed too, including private copies and forks of those forks. Send removal requests through the contact form.
How long can I open a Moyo Scan?
The hosted link and password stay available for 7 days after the link is created. After that the link stops working. Public sample reports we publish ourselves are not on that timer. Order and payment records are kept for receipts, support, and accounting.